Walls Down Wellsness Logo

Data Privacy Policy

Effective Date: November 5, 2025

Walls Down Wellness (“Walls Down Wellness,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Data Privacy Policy explains how we collect, use, store, and protect information obtained through our website, forms, and related services. By using this website or submitting information through our forms, you agree to the practices described in this Privacy Policy.

DATA CONTROLLER AND OWNER

Walls Down Wellness
65 Mechanic Street, Suite 201
Red Bank, NJ 07701
Email: office@wallsdownwellness.com
Phone: 732.865.9123

TYPES OF INFORMATION COLLECTED

All forms used by Walls Down Wellness are hosted on HIPAA-compliant, PHP protected form software (Jotform Enterprise). Some information is used solely to operate and improve the functionality and security of the website. We may collect the following categories of information:

A. Information You Voluntarily Provide:

  • Name
  • Email address
  • Phone number
  • Appointment request details
  • Information submitted through intake or contact forms

B. Automatically Collected Information:

  • IP address
  • Browser type
  • Usage data
  • Cookies or similar tracking technologies

HOW INFORMATION IS COLLECTED

Failure to provide certain information may limit our ability to respond to requests or provide services. Information is collected when you:

  • Submit a contact or appointment request form
  • Complete intake or administrative forms
  • Subscribe to practice-related updates
  • Browse the website (via cookies or analytics tools)

HOW WE USE YOUR INFORMATION

Information collected may be used for the following purposes:

  • Responding to appointment requests and inquiries
  • Providing clinical, administrative, or operational services
  • Sending practice-related updates or informational communications
  • Maintaining internal records
  • Ensuring website security and performance
  • Complying with legal and regulatory obligations

EMAIL COMMUNICATIONS AND OPT-OUT

You may opt out of email communications at any time by using the unsubscribe link included in emails or by contacting the practice directly. Emails collected through forms may be securely stored in a newsletter or communication system for the sole purpose of:

  • Office updates
  • Practice notifications
  • Administrative or care-related communications

DATA STORAGE AND SECURITY

Walls Down Wellness takes reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.Data is processed using secure systems and may be accessible only to:

  • Authorized personnel involved in practice operations
  • Trusted third-party service providers (such as form hosting, IT, or communication services) who are contractually obligated to maintain confidentiality and security

THIRD-PARTY SERVICE PROVIDERS

We may use third-party vendors to support website operations, form management, communications, and technical infrastructure. These providers process data only as necessary to perform their services and are required to maintain appropriate privacy and security standards. A current list of third-party processors may be requested by contacting us.

DATA RETENTION

You may request that your information be updated, restricted, or deleted, subject to applicable laws and professional obligations. Personal information is retained only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Meet clinical, legal, or regulatory requirements

LEGAL DISCLOSURE

Your information may be disclosed:

  • When required by law or legal process
  • To comply with regulatory or licensing requirements
  • To protect the rights, safety, or property of Walls Down Wellness, patients, or others

SYSTEM LOGS AND MAINTENANCE

For operational and maintenance purposes, the website and third-party services may collect system logs or technical data (such as IP addresses) to ensure proper functioning and security.

YOUR RIGHTS

You have the right to:

  • Request access to your personal information
  • Request correction or updating of inaccurate data
  • Request deletion or restriction of data, where permitted by law
  • Object to certain types of data processing

COOKIES AND TRACKING TECHNOLOGIES

You may adjust your browser settings to disable cookies; however, doing so may affect website functionality. This website does not currently respond to “Do Not Track” browser signals. Please review third-party service privacy policies for their tracking practices. This website may use cookies or similar technologies to:

  • Improve user experience
  • Analyze website usage
  • Maintain functionality

INFORMATION NOT INCLUDED IN THIS POLICY

Additional details regarding data collection or processing may be provided upon request. Please contact us if you have questions about specific services or forms.

CHANGES AND UPDATES

Walls Down Wellness reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy. If you do not agree with the updated policy, you should discontinue use of the website and may request removal of your personal information.

CONTACT

If you have questions about this Data Privacy Policy or how your information is handled, please contact us at (732) 865-9123.